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We’re Hiring!

Please note: This position is now filled.

St. John’s Homestead Inc is a non-profit organization that offers low/no barrier housing support and outreach to individuals experiencing and/or at risk of homelessness. Based in St. John’s and providing services across the province, we are a small, hyper-focused team providing person-centered solutions to address gaps in service with emphasis on self-determination, Harm Reduction and the Housing First Philosophy.

Position Information:
We are seeking a full-time position Housing First Support Officer (HFSO) based in St. John’s, NL to join our growing team. Reporting to the Program Coordinator, the HFSO will deliver trauma informed crisis management and person-centered housing support both in the community and in a lone working capacity. This position will work predominantly Monday- Friday within the emergency shelter system but also in conjunction with our team of Case Managers to provide community-based support to clients experiencing homelessness.

Role & Responsibilities:
• Uphold the utmost respect and understanding for all peoples, cultures, identities,
and diversity of persons we encounter
• Engage with clients at various locations within the Emergency Shelter System to provide housing specific support and intervention tailored to the needs of each client
• Work collaboratively and creatively with other systems and community partners
• Conduct ongoing risk assessment, always prioritize staff and client safety
• Offer harm reduction services including but not limited to the distribution of safe sex
and drug supplies
• Develop and seek out trusting relationships with landlords and property managers
• Support Case Managers in a double staffing model for community outreach
• Manage a caseload of clients who require follow up support for housing stability
including daily case notes, incident reports, file maintenance and any other
documentation as required
• Maintain professional boundaries and strict confidentiality regarding all knowledge
of and information about clients
• Adhere to the ethics, policies, and standards of St. John’s Homestead Inc

• Previous experience supporting people experiencing homelessness and/or
marginalized populations with a keen awareness of the stigma, barriers and adversity
• Ability to work in a fast paced and high-risk environment while demonstrating critical
thinking and sound decision-making skills
• Strong crisis intervention and conflict resolution skills
• In depth knowledge of the Housing First Philosophy, Person-Centered Care, Harm
Reduction and Trauma Informed Practice
• Familiarity with the housing sector, local community services, and support systems
in Newfoundland and Labrador
• Exceptional communication, listening, and interpersonal skills
• Ability to work in a team as well as independently
• Acute sense of self awareness, physical, mental and emotional threshold
• Satisfactory record of Conduct and Vulnerable Sector Check
• Applied Suicide Intervention Skills Training
• Current First Aid/CPR
• Access to reliable vehicle for daily use

• Lived Expertise of homelessness, the mental health or justice system
• Any relevant education, trainings, or certifications

This position offers:
• A competitive salary starting between $50,000- $55,000.00.
• 3 weeks (15 days) vacation
• Generous sick & personal leave
• Health and Dental benefits included

St. John’s Homestead Inc. is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. We value the diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics
that make us all different. Candidates of all backgrounds are encouraged to apply. Please email your cover letter and resume to outlining how you meet the above criteria with “Housing First Support Officer” as the subject line. While all applications are appreciated, only those selected for an interview will be contacted.

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